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Frequently asked questions
What do I get with a subscription?
With a subscription, you get unlimited access to premium templates or stock photos, depending on the plan you choose.
Are stock photos included in the templates?
No, stock photos are not included in the templates. However, we offer a separate photo subscription plan for high-quality, royalty-free images.
How does the photo subscription work?
The photo subscription grants access to exclusive photo sets, each containing 10 high-quality images. To ensure fair usage, subscribers can download up to 5 sets per day.
Can I use the downloads for commercial projects?
Yes! All templates and photos come with a royalty-free license, allowing you to use them for both personal and commercial projects without attribution.
Is there a download limit?
Template Subscriptions: No download limits—you can download as many templates as you need. Photo Subscription: Limited to 5 sets per day to prevent misuse.
Do I get access to new content after subscribing?
Yes! We regularly add new templates and photos, and as a subscriber, you get instant access to all future updates at no extra cost.
Can I use the templates in multiple projects?
Absolutely! You can use our templates for multiple projects without any restrictions.
Can I continue using the files after my subscription ends?
Yes! Any templates or photos downloaded during your active subscription can be used even after your plan expires. However, you won’t have access to new downloads without an active subscription.
Can I upgrade my membership plan?
Yes! You can upgrade your plan at any time by paying the difference in cost. Your upgraded plan will take effect immediately.
What payment methods do you accept?
We accept credit cards, debit cards, UPI, net banking, and digital wallets through our secure PayPal & PayU payment gateway.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your access will remain active until the end of your billing period, and you won’t be charged again.
Do you have customer support?
Yes! We offer dedicated customer support via email and live chat to assist you with any issues or questions.
Do you offer a money-back guarantee?
Yes! We want you to feel confident about your purchase. That’s why we offer a 60 money-back guarantee. If you're not satisfied with your subscription, you can request a refund within 60 days of purchase. Please note that refunds are only available if no downloads have been accessed during this period.
DigitalFiles.net
Discover high-quality print templates, logo templates, and presentation templates to elevate your brand and projects. Download instantly and create stunning designs effortlessly!
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