Frequently Asked Questions (FAQs)

DigitalFiles.net is an online marketplace offering high-quality digital products such as templates, logos, presentations, and AI-generated images. All products are delivered digitally.

No. All products on DigitalFiles.net are digital downloads only. No physical items are shipped.

Once payment is successful, your files will be available for instant download from the website. A download link will also be sent to your registered email.

For individual purchases, the file is available for instant download after purchase. To prevent misuse, reasonable download limits may apply.

Due to the nature of digital products, refunds are generally not available once files are downloaded. If you face any technical issue, please contact our support team.

Yes. All payments are processed through secure and encrypted payment gateways to ensure complete safety.

Regular License: Allows use in a single end product for personal or commercial purposes. The product cannot be resold or redistributed.

Extended License: Allows use in products for resale or distribution, with no limit on the number of copies. The product cannot be resold as-is.

Yes. Both Regular and Extended licenses allow use for client projects, provided the files are not redistributed as standalone items.

No. You may not resell, share, sublicense, or distribute the files as-is, even for free.

Templates are designed for Adobe Photoshop or Adobe Illustrator, depending on the product. Please check the product description for exact requirements.

Yes. The template is fully customizable in Photoshop — you can easily modify colors, fonts, and layout to fit your branding and event style.

Fonts may not be included due to licensing restrictions. Free font download links are usually provided when required.

Yes. The templates are well-organized and easy to edit, even for beginners with basic Photoshop or Illustrator knowledge.

Logo templates are available in AI, EPS, PDF, and PNG formats and are fully editable in Adobe Illustrator.

Yes. You can use the logo for personal or commercial branding projects, as per the selected license.

Trademark eligibility depends on your country’s trademark laws. DigitalFiles.net does not guarantee trademark approval.

Exclusive Logos are premium, one-time sale logo designs crafted for business owners who want a truly unique visual identity. Each logo is sold only once.

No. Once an Exclusive Logo is purchased, it is permanently removed from our store and will never be resold.

After purchase, the buyer becomes the sole owner of the logo design, as per the selected license terms.

Yes. Exclusive Logos are ideal for branding, websites, social media, packaging, and marketing materials.

Yes. Customization services may be available as a paid add-on. Details must be shared via email after purchase.

Exclusive Logos are designed to be unique, but trademark approval depends on your country’s trademark authority.

Stock Logos are professionally designed ready-made logo templates suitable for startups, agencies, personal brands, and small businesses.

Yes. Stock Logo Templates may be sold to multiple customers and are not exclusive.

Yes. You can customize colors, typography, layout, and style using Adobe Illustrator.

Yes. Stock Logos can be used for personal and commercial branding projects as per the selected license.

Stock Logos are not guaranteed to be trademark-eligible due to multiple sales.

These are AI-generated high-quality images created to resemble real-life photography with professional aesthetics.

Yes. These images are ideal for social media, blogs, websites, marketing materials, and ad campaigns.

Yes. You may use them for client projects, brochures, websites, and print materials.

No. Files are delivered as high-resolution JPG images with solid backgrounds.

Yes. Professional customization services are available as an optional add-on for selected products.

No. Customization is completely optional. You can purchase the product with or without customization.

If available, select the Customization Add-on on the product page before checkout.

You need to email your customization details (order ID, content, logo, brand colors, etc.) after purchase.

Please send details via email including order ID, product name, required text, images/logo, and brand colors.

Visit https://digitalfiles.net/customization/ for complete details.

Delivery time depends on complexity and will be communicated via email.

Yes. Limited revisions are included as per the customization terms.

No. Customization services are available only as an add-on with eligible products.

Please contact us at hello@digitalfiles.net, and we’ll assist you promptly.